Secure AI Shopping Experiences
Protect AI-powered shopping assistants and prevent fraud manipulation
About AI Security in E-commerce
E-commerce platforms use AI for product recommendations, shopping assistants, customer service, and fraud prevention. These systems handle payment information, personal data, and transaction authority. Wardstone protects e-commerce AI from manipulation attacks that could facilitate fraud, expose customer data, or manipulate pricing and promotions.
AI Security Challenges in E-commerce
Fraud via AI Manipulation
Attackers manipulate AI to apply unauthorized discounts, bypass fraud checks, or process fraudulent returns.
Payment Data Exposure
AI systems with payment access can leak card numbers, addresses, and purchase history.
Price Manipulation
AI pricing systems can be tricked into offering incorrect prices or unauthorized promotions.
Review Manipulation
AI handling reviews can be exploited to generate fake reviews or suppress legitimate ones.
Use Cases for E-commerce
Shopping Assistants
Secure AI helping customers find and purchase products
Fraud Prevention
Protect AI fraud detection from adversarial manipulation
Customer Service
Secure AI handling orders, returns, and customer inquiries
Personalization
Protect AI recommendation engines from manipulation attacks
Compliance Support
PCI-DSS
Payment card security for e-commerce transactions
Wardstone detects and blocks payment card data in AI interactions.
CCPA/State Privacy
Consumer privacy laws for customer data protection
PII detection prevents unauthorized disclosure of customer information.
FTC Guidelines
Federal Trade Commission rules on advertising and consumer protection
Content moderation helps ensure AI-generated content meets FTC guidelines.
E-commerce AI Security Architecture
Comprehensive protection for retail AI systems
Threats We Protect Against
Prompt Injection
criticalAn attack where malicious instructions are embedded in user input to manipulate LLM behavior and bypass safety controls.
Social Engineering via LLM
mediumUsing LLMs to generate personalized phishing, scam, or manipulation content at scale.
PII Exposure
highThe unintended disclosure of Personally Identifiable Information (PII) such as names, addresses, SSNs, credit cards, or other personal data through LLM interactions.
Data Leakage
highUnintended exposure of sensitive information, training data, or system prompts through LLM outputs.
Related Industry Solutions
Ready to secure your e-commerce AI?
Start with our free tier to see how Wardstone protects your applications, or contact us for enterprise solutions.